HomeFAQ BuddyBeaconBuddyBeaconTroubleshooting

1.4. Troubleshooting


Beacon name or PIN is not found

You get the error when either the beacon name or PIN for the beacon you are trying to watch is not correct.
Ask the beacon sender to check the email they are using in the app using Menu tab (in green bar), My account and update the beacon PIN in the app and send their location once more.

Beacon repeat not working

Check beacon repeat is on in the app on the mobile device using plus "+", BuddyBeacon, Beacon repeat on.
You must have a GPS fix and a mobile data connection for repeat beacon to send.


Knowledge Tags
FAQ  / 

This page was: Helpful | Not Helpful