Viewing Premium maps in My.ViewRanger

From ViewRanger Wiki

You can now view your premium maps in My.ViewRanger.

Contents 1 Countries available 2 Viewing the premium maps 3 Missing maps? 4 Subscriptions

Countries available

The countries available are:

• USA
• Canada
• Great Britain
• Republic of Ireland
• Northern Ireland
• France
• Germany
• New Zealand.
• We are working to add the other premium countries.

Viewing the premium maps

Premium maps are shown in route, track and editor views, but are not shown in the route search view.

To view the premium maps, switch the map choice in the top right to "Auto" or the country of your choice.

Except for New Zealand, you only see the 1:25,000, 1:50,000 and 1:100,000 maps that you own, or to which you have a subscription.

As you zoom in and out, the view will change the displayed map or scale. All countries have a free overview map, and switch to and from Open Street Map when you zoom to the extremes.

If you see a message saying you do not own a tile, then:

• Zoom in or out to one you do own.
• Switch to a different map style using the choice in the top right.
• Or buy the map.

If you buy a map then you can view it in My.ViewRanger - for example, download the tile using your phone, or buy and activate a pre-chosen map.

Missing maps?

If you have bought premium maps and do not see them in My.ViewRanger:

• Zoom in and out to check you definitely do not have them. You may need to zoom past maps you do not own before you see those you do own.
• Make sure the country choice in the top right is set to Auto or the map you need
• Email support@viewranger.com with details. Please mention all email addresses you may have used, and detail the maps you think are missing. Maps that were ordered manually, or were ordered using a different email address, may not be in the system. We'll check and add them to the service.
• National Geographic USA maps are not available in the service, only the new unlimited USA maps.

Subscriptions

Six subscriptions are available through the [web shop]. These give you unlimited access to maps through My.ViewRanger. You cannot use the subscriptions or maps in the mobile phone apps (except for the USA and Canada subscriptions, which are available in app as well). The subscriptions available are:

• USA
• Canada
• Germany 1:50.000
• Germany 1:25.000 and 1:50.000
• Great Britain 1:50.000
• Great Britain 1:25.000 and 1:50.000