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FAQ BuddyBeacon

Real time location sharing.

1. BuddyBeacon

1.1. Basics

 

What is BuddyBeacon?

The ViewRanger app on the mobile device can share its GPS location with other explorers in real time over a mobile data connection.

Does it need a mobile data?

Yes. But it will store you location and update it once you move back into mobile data coverage.

 

1.2. Sending my beacon

 

How do I send my beacon?

In the app, on the mobile device, from the map screen press plus "+", BuddyBeacon, Send Beacon now. If this is the first time you have sent a beacon you will be asked to create a PIN for security.

What is my Beacon name?

The email address that you registered with. Use Menu tab (in green bar), My account.

What is my Beacon PIN and how can I change it?

You will be asked to create a 4 digit PIN the first time you send your Beacon.
It can subsequently be changed in the app on the mobile device as follows;
iOS: Menu tab (in green bar), BuddyBeacon, Settings.
Android: Menu tab (in green bar), Settings, Beacon.
If you reset the PIN you must send your Beacon again before the new PIN can be used.

Can I repeat send my location?

Yes. In the app on the mobile device use plus "+", BuddyBeacon, Beacon repeate on.

 

1.3. Watching my location

 

How can others see my location?

You need to pass them your email user name and Beacon PIN.
Then they can then enter into the web page http://www.viewranger.com/buddybeacon or into the ViewRanger app on the mobile device from the map screen use the plus "+" button, BuddyBeacon, Add a buddy or Watch / Track.

 

1.4. Troubleshooting

 

Beacon name or PIN is not found

You get the error when either the beacon name or PIN for the beacon you are trying to watch is not correct.
Ask the beacon sender to check the email they are using in the app using Menu tab (in green bar), My account and update the beacon PIN in the app and send their location once more.

Beacon repeat not working

Check beacon repeat is on in the app on the mobile device using plus "+", BuddyBeacon, Beacon repeat on.
You must have a GPS fix and a mobile data connection for repeat beacon to send.